Once your labels are printed, FedEx does not automatically know the boxes exist. You can drop them off at a FedEx location, or — from your WordPress admin — ask FedEx to come to you. This page covers when to schedule, how, and how to cancel. The detailed admin reference (every column and status badge) is on Pickup History; this page is the shorter “how do I do this” version.

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Pickup or drop-off?

Schedule a pickup when you have several ready shipments, heavy boxes, or no FedEx counter nearby. Drop-off is often faster for one or two parcels — tracking returns even points customers at their nearest drop-off location. Pickups booked through the plugin are regular FedEx pickup requests on your own account; FedEx’s own pickup fees and cut-off times apply.

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The one-click way: Schedule Global Pickup

WordPress Admin → FedEx Shipping → Pickup History has a Schedule Global Pickup card that creates one consolidated pickup covering every ready shipment — a shipment is ready when it is active (not canceled), has a FedEx tracking number, and is not already part of a pickup.
1

Open Pickup History

Go to FedEx Shipping → Pickup History.
2

Pick a date

Dates start on the next business day; by default you can book up to 2 days ahead (a developer can widen that window with the fshipping_pickup_max_days_ahead filter — see Hooks & filters).
3

Schedule and confirm

Click Schedule pickup. The page lists the ready shipments it found — up to 12 tracking numbers plus the total count — and after you confirm, FedEx returns a confirmation number that is attached to every shipment the pickup covers.
If nothing is ready, nothing is booked — you will see “No ready shipments available for pickup.”

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One-off pickups for a single shipment

Need a courier for just one order? The Pickup column in Shipments & Printings requests (and later cancels) a pickup for that shipment alone. Single and consolidated pickups both appear in the Pickup History table — the Scope column tells you which is which.

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Cancel or re-book

Every row in Pickup History has a Cancel pickup button. Cancelling calls FedEx’s cancel endpoint and clears the pickup data from the linked shipments — those shipments become “ready” again, so you can book a new pickup for them. Cancelling a pickup never cancels the shipments themselves.

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Sandbox pickups are not real

While Environment is set to Sandbox on the Account tab, pickup requests are test requests — FedEx returns confirmation numbers but will never collect anything. See Going live when you are ready for real collections.

Pickup History reference

Every column, status badge, and the full history table.

Print FedEx labels

The three ways labels are created before a pickup makes sense.

FedEx API error codes

What pickup error strings mean.

Troubleshooting

If a pickup request fails or shipments show as not ready.